Frequently Asked Questions (FAQs)

Here you’ll find answers to the questions patients ask us most: becoming a patient, what we treat, insurance, and what it costs. If yours isn’t answered here, call us at (918) 423-0200 and we’ll answer it.

Click any question below to see the answer.

Schedule Appointment

Yes, always. We’re glad to have new patients, and we see every age.

If you need to be seen right away, we can often work you in the same day. Otherwise we can usually get a new patient scheduled within one to two days, unless you’d rather come in later.

Plan on about an hour. If you’re filling out new patient paperwork here rather than ahead of time, add another 30 minutes.

The visit starts with us getting to know you: your dental history, anything that’s been bothering you, and what you’d like for your smile. We’ll take a full set of X-rays. You’ll have one-on-one time with your hygienist, then a thorough exam and one-on-one time with your dentist.

You should leave knowing where your teeth actually stand and what we’d recommend next, if anything.

A photo ID, your dental insurance card if you have one, and a list of any medications you’re taking. Filling out your new patient paperwork before you come in saves you about half an hour.

Dr. Michael Auld and Dr. Clark Grilliot. Both are general dentists who handle nearly all of general dentistry, and both are certified in IV sedation.

Dr. Auld places implants and has done years of continuing education in orthodontics. Dr. Grilliot is who you’ll see for dentures, root canals, and surgical extractions.

We do orthodontics right here. Both traditional braces and Invisalign, so there’s no driving out of town for it.

We see every age, from babies to great-grandparents.

Start bringing your child as soon as their teeth begin coming in. Those first visits might be nothing more than letting us take a quick look, and that’s the point. Your child gets used to the office and the people here before anything else needs to happen.

All the kids here have happy days. We don’t have bad days with kids. If a child is having a hard time, we stop and try again another day.

Tell us. Dental anxiety is real, it’s common, and nobody here is going to make you feel judged about your fears or the condition of your teeth.

We have several ways to make treatment easier. Nitrous oxide (laughing gas) is enough for most people. There’s also oral sedation you take beforehand, IV sedation here in our office, and for some cases, treatment under general anesthesia at the hospital. We’ll talk through which one fits your anxiety and the work you need, and you can change your mind.

Call us at (918) 423-0200 as soon as you can. We make every effort to see emergency patients the same day. The first thing we want is to get you comfortable, then we’ll work out what’s going on and what to do about it.

Most of it happens right here: implants, root canals, extractions, dentures, orthodontics, whitening, and Botox.

We keep care in house so you’re not driving out of town to sit in a waiting room where nobody knows you. Every so often a case is complicated enough that a specialist really is the better choice. When that happens we’ll say so and make the referral.

We’re in network with around 60 plans. The ones we’re asked about most often:

Aetna PPO · Blue Cross Blue Shield · Cigna PPO · Delta Dental PPO Plus Premier · GEHA · HealthChoice · Kempton · MetLife PDP Plus · MetLife Federal · Mutual of Omaha · Sun Life · UMR · United Healthcare

That’s not the whole list. If you don’t see yours, call us at (918) 423-0200 and we’ll check it for you. We also file insurance whether we’re in network with your plan or not, so being out of network doesn’t mean you can’t come here.

No. Our providers aren’t contracted with either one. We get asked this a lot, so we’d rather you know before you make the drive.

We have an in-house Dental Savings Plan. You pay once a year, and it covers two cleanings, two exams, a set of bitewing X-rays, fluoride, and oral cancer screenings, plus 20% off everything else when you pay in full the day of service.

There’s no annual maximum, no deductible, and no waiting period. It starts the day you sign up.

Membership is $380 a year for an adult, $325 for your first child up to age 16, and $225 for each additional child. Those fees can change, so we’ll confirm the current price when you enroll.

Call us at (918) 423-0200 and we’ll walk you through it. The plan can’t be combined with dental insurance, so it’s built for people who don’t have any.

Yes, three of them, and all three run a soft credit check that won’t affect your credit score. You can apply for more than one.

Cherry and Sunbit both let you spread a bill into payments, with interest-free options if you qualify. CareCredit is a card you can also use at other medical, dental, and vet offices. Our financing page has the details and the application links.

Yes. Before we begin any treatment, we’ll give you a written estimate showing the total, what we expect your insurance to cover, any discounts that apply, and what’s left for you to pay. We honor that estimate for six months.

If something changes once we’re underway, we’ll tell you what it is and what it costs before we do it.

Monday through Thursday, 7:00 AM to 3:00 PM. Friday, 7:00 AM to noon. We’re closed Saturday and Sunday.

We’re at 215 N 6th Street in McAlester.

There’s parking right out front, more along the south side, and a few spaces behind the building. Our team usually fills most of the back lot, so the front and south side are your best bet.

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